Q. I bought a "print at home" certificate, what now?
A. An email will be sent to you with the receipt for your purchase and a link to print your certificate.
Log in to your sweetdeals account to print your certificate.
Q. Why aren't all the gift certificates "print at home?"
A. Some merchants like to use their own specially designed certificates.
Q. When I order a regular gift certificate, how will it come to me?
A. You may have the certificates mailed to you or you may pick them up at your local News & Review office at 1124 Del Paso Blvd., Sacramento CA 95815.
Q. My certificate won't print.
A. You need to be logged in to the sweetdeals site for your certificate to print and you must have Adobe Reader
installed on your computer. Once you have logged in, you can either go back to your email receipt and then click on the
print certificate link, or you can print from within the site by clicking on the words View My Account in the top right
corner of the website. This will open a drop down list. Then click on Print My Certificate. If you are printing
multiple gift certificates, you must close each certificate before printing the next one.
Q. Do you sell my email or info to anyone?
A. No we do not. Please see our
Q. What do I do if I attempt to use a gift certificate and the restaurant is permanently closed or does not accept
A. Although rare, restaurants can go out of business or change owners without informing sweetdeals.
If the restaurant is permanently closed or does not accept your gift certificate, please contact
Customer Service Support
or call us at (916)498-1234 and dial "0", Monday through Friday, 9 a.m. to 5 p.m., Pacific Standard Time and our Customer Service
department will exchange your unused gift certificate for another equally valued certificate from the site.
Q. Where do I go for Will Call?
A. Go to your local News & Review office at 1124 Del Paso Blvd., Sacramento CA 95815, 9am - 5pm, Monday through Friday.
Q. I'm having another problem not listed here.
A. If you're having a problem with the website, send an email to
Customer Service Support.
If you're having a problem with a merchant or have a question about a specific merchant gift certificate,
you can contact the News & Review via email or by phone at (916)498-1234 and dial "0", 9am - 5pm Monday through Friday.
Q. Can I get a refund on a print-at-home gift certificate?
A. Unfortunately, no. Once you purchase a print-at-home gift certificate, a unique redemption code is generated
for that gift certificate at the time of check out. The print-at-home gift certificate is live until redeemed
by the merchant at the point of sale. We are unable to void or cancel print-at-home gift certificates once
they have been purchased and appear in your account log. All print-at-home gift certificate sales are final.